Automatic escalation

Provide visibility to the right people at the right time Only escalate notification when necessary by setting up specific conditions under which an escalation email will be sent.

Conditional rules

Escalation notifications are triggered when specific rules are met.

  • Only escalate to management if specific conditions are met.
  • Almost field can be used for conditions.

Automatic scheduling

Escalation notifications are scheduled automatically once a rule is created. No need to maintain it or do anything else.

  • Notify a VP at a certain time.
  • Managers can be notified on a different schedule.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.


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