Automatically create Zendesk tickets when a license is about to expire.
Automatically create tickets in Zendesk
When a document is about to expire, Expiration Reminder will automatically create a ticket in Zendesk:
- The ticket will be assigned to the right person
- Document information will be included in the ticket
Sync Zendesk agents
Expiration Reminder will also automatically sync agents between Zendesk and Expiration Reminder:
- Contact name and email will be synced
- Changes to a contact will also be synced
No more losing sight of what to do
With the integration, you no longer will lose sight of who is in charge of renewing a document.